Cheryl Hansen, MA LPC, CCTP
There is hope, it can get better, and I can help!
Frequently Asked Questions
What is Therapy
Can therapy help me?
Therapy has been proven to be helpful in multiple situations and for multiple issues. But therapy will only help if you are open to exploring yourself, your thoughts, your feelings, and challenging the core beliefs you have about yourself and your world.
How can therapy help me?
Therapy can help you develop a different perspective of your situation, clearer thinking, better understanding of your feelings and needs, and help you make sense of troubling or confusion emotions that interfere with decision-making and the quality of your relationships. Therapy can also help you change unwanted or troubling behaviors, such as addictions or behaviors that are affecting your relationships. Therapy can help if you are going through a difficult time or facing a difficult decision or situation, such as a career change, the loss of a loved one, or the end of a relationship.
What will we discuss in therapy?
Whatever you wish to discuss, along with skills and changes in thinking to help you cope better with your issues.
Will you give me advice?
Therapy is not about getting advice. That’s what friends are for. Therapy will help you wade through the confusion in your life and help you make better decisions and manage your emotions better. Therapy will offer guidance and suggestions, and help you decide which path you want to take.
Will you prescribe medication?
No. I am not licensed to prescribe medication. Only a licensed medical practitioner can prescribe medication.
How long does therapy take?
That is all up to you and how willing and motivated you are to do the work that’s needed. It also depends on the issues that need to be addressed and the type of mental illness present, if any. Everyone responds to therapy differently, so it is difficult to determine exactly how long therapy will take.
What is cognitive behavioral therapy?
Cognitive behavioral therapy is a therapy approach that believes how you think and feel affects your behavior, and by changing your feelings and thought patterns you, in turn, change your behavior. The widely held belief in cognitive behavior therapy is that our thoughts produce our feelings that result in our behavior. However, it is becoming more and more evident through functional MRI scans that our emotions are processed through the thinking center of our brain, meaning that we actually feel before we think.
What type of therapy do you do?
My basic approach to therapy is essentially cognitive behavioral. I believe our feelings produce our thoughts, which then affect our behavior. The only thing feelings do is tell us how we feel. Therefore, they are not a reliable source to refer to when deciding how to behave or respond. Quite often our feelings produce incorrect or “twisted” thoughts that are not based in fact or reality. So I work with my clients to identify these incorrect thoughts, which results in changed feelings and healthier, more acceptable behavior.
Are you a Christian counselor? And what does that mean?
There are three ways to define a “Christian” counselor. One is a therapist who practices the Christian faith but does not incorporate their faith in their therapy approach. The second is a therapist who is a Christian and counsels from a Biblical worldview, integrating Christian beliefs and approaches in their therapy with secular psychological theories and approaches which they deem to be in agreement with the Word of God. This therapist may or may not utilize Scripture, prayer, education and discussion of their faith, depending on the wishes of the client. The third is what is more commonly referred to as a Biblical counselor. This type of counselor approaches therapy strictly from a Biblical/Scriptural approach, using the Bible as their main or only source of direction. I consider myself a Christian counselor as defined by the second definition.
What if I am not a Christian?
Spiritual beliefs are a personal decision and tell a lot about who you are and your view of the world. I have several clients who are not Christian, and we are able to work together just fine. What’s important is how comfortable you are with the therapist and the relationship that is built between you and your therapist. I am trained and educated in secular psychology, which means I am able to use traditional, standard psychological approaches to therapy that do not require a Christian belief to be effective. I offer Christian/Biblical counseling only to those clients who request it.
How do I pay for therapy sessions?
Will my insurance cover our sessions? How does that work?
If you have Blue Cross Blue Shield, your insurance will most likely cover your session fees. To be sure, call BCBS and verify your coverage. I will submit claims to BCBS, you will only need to pay your copay/coinsurance according to your coverage. If you have another insurance carrier, you will need to check with your insurance company to see if they will reimburse you for sessions. If they do, I will provide you with the necessary documents to submit to your insurance company for reimbursement.
Do I pay every session? Monthly?
Yes, payment is due at every session, even if you file for reimbursement from your insurance company.
Do you offer a sliding scale?
No, at this time, I do not offer a sliding scale. But I do encourage you to talk to me about your financial situation as I am willing to work with you as your financial situation allows.
What if I cannot make it to a session? (Cancellation policy)
I have a 24 hour cancellation policy – if you cancel more than 24 hours prior to your session, you will not be charged. If you cancel less than 24 hours prior to a scheduled appointment, you will be charged the full session fee.
When can we have sessions?
Do you have evening or weekend availability?
I do offer evening sessions on a first come-first served basis, and they get filled up pretty quickly. I do not offer weekend sessions.
How do I schedule my appointments?
Your first appointment will be scheduled during our initial contact – either through email or phone call – through online booking. Any subsequent appointments will be scheduled at the end of your session. You will be able to manage your appointments through my online portal.
Further fears and concerns:
Does what we talk about in therapy remain confidential?
Absolutely. I take confidentiality very seriously. I require your written permission to speak to anyone outside of our therapy sessions (with a few exceptions which will be explained to you in our first session).
Can I decide to see a different therapist?
You most certainly can. This is your therapy, and if you don’t feel we are a good fit, then I encourage you to seek a different therapist.
Will you think I'm "crazy"?
The term “crazy” is an offensive term and very dismissive. So, no, I will not think you’re crazy. What I will see is someone who is struggling with some difficult issues and events in their lives that have left scars and wounds that won’t heal. Broken, lost, hurting – not “crazy.”
Will you get tired of hearing me talk about the same things over and over again?
No, I will not get tired of hearing you talk about the same things. But I will probably challenge you to consider the reasons why you seem to talk about the same things, and why you think these things aren’t changing.
Will there be any written record of what I say? What happens to that record?
I do take notes during session, then type them into a secure HIPAA compliant program. These notes are to document what treatment was given and to help me maintain continuity of your care. These records are kept for a period of time after treatment has stopped. However, no one has access to these records without your written permission and prior notification.
Location and Hours
960 Corporate Drive,
Hillsborough, NC 27278
By appointment only. Evening hours available.